1. Introduction

This Privacy Policy explains how Brovary Ltd, trading as Gerry Cryer Coaching, collects, uses, and protects your personal data when you use our website and services. As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, payment details, and other information you provide when booking services.
• Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.
• Communication Data: Messages and correspondence, including emails or queries sent to us.

3. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: To process bookings, deliver sessions, and communicate with you.
• To Improve Our Services: Analysing website usage and feedback to enhance user experience.
• For Marketing: Sending promotional emails or offers (with your explicit consent).
• To Comply with Legal Obligations: Meeting regulatory and tax requirements.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contractual Obligation: To provide and deliver the services you have booked.
• Legitimate Interests: To improve our services and communicate effectively.
• Consent: For marketing communications, with the ability to withdraw consent at any time.

5. Sharing Your Information

We may share your data with:

• Service Providers: Payment processors and email marketing platforms.
• Legal Authorities: If required by law or in response to valid legal requests.
  We do not sell or rent your personal information to third parties.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Booking and service-related data: Retained for six years for tax and legal purposes.
• Marketing data: Retained until you opt out or withdraw your consent.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Request corrections to inaccurate data.
• Request deletion of your data, where applicable.
• Withdraw consent for marketing communications.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

8. Cookies and Tracking Technologies

For information on how we use cookies, please see our Cookie Policy.

9. International Data Transfers

While we serve clients globally, your data is processed in compliance with UK law. If your data is transferred outside the UK, safeguards such as standard contractual clauses ensure its protection.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, please get in touch with us:

• Email: [email protected]
• Website Contact Form: Contact page